Logo of South Charleston Pediatrics

Phone (304) 982-0731
Fax (304) 766-9450


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Telephone Advice

The front office reception area at South Charleston Pediatrics

Many problems can be handled by phone without the necessity of an office visit. You should expect your call to be returned within an hour. If you have an emergency, please alert the operator and someone will be paged immediately. We have a nurse on duty during “regular office hours” to answer parents’ questions. When necessary, the nurse will consult with one of the doctors. When the office is closed, calls should be limited to urgent problems that cannot reasonably await “regular office hours.”

How to Telephone the Office

  1. Call (304) 982-7031 during regular office hours.
  2. Make the call yourself if at all possible. Relaying the message through a third party may result in misleading information.
  3. Identify yourself and give your child's full name and age. Describe the condition in specific terms and be sure to state if the child was seen recently for the condition.
  4. Have a pencil and paper ready when you call. Do not rely on remembering instructions - especially when you may be upset.
  5. If the staff is unable to solve a problem which is not urgent, your phone number will be taken and we will call you back between office patients.
  6. Call us, if at all possible, before rushing to the emergency room, so that the necessary arrangements can be made.

Contact Information

Our offices in Charleston and Hurricane can be reached at the following numbers.

Phone: (304) 982-7031
Fax: (304) 766-9450

Charleston

The Charleston office building of South Charleston Pediatrics

830 Pennsylvania Ave, Suite 110
Charleston, WV 25302

Map & Directions

Office Hours

Monday - Thursday:
8:00 am - 6:00 pm
Friday:
8:00 am - 4:00 pm

Walk-in Sick Clinic
For established patients only.
Monday - Saturday: 8:00 am - 10:00 am.

Hurricane

The Hurricane office building of South Charleston Pediatrics

3751 Teays Valley Road
Hurricane, WV 25526

Map & Directions

Office Hours

Monday - Friday:
8:00 a.m. - 4:00 p.m.

Walk-in Sick Clinic
For established patients only.
Monday - Friday: 8:00 am - 10:00 am.